DELIVERY INFORMATION

Delivery from Dennis Wisser

HOW LONG DOES MY ORDER / THE DELIVERY TAKE?

 

TIMELINE

  • Orders start being manufactured on the day your payment arrives our bank account.

  • Production takes up to order quantity 8-30 days, most orders leave our factory after 18 days.

DELIVERY PARTNER

  • DHL handles most of our international deliveries. Delivery to USA, Canada, Mexico, Europe, Australia, Middle East, South Africa takes 4-5 days, Australia 3 days, Singapore, Hong Kong, Taiwan, Malaysia 2 days. Domestic deliveries are handles with Kerry Express and take 1 day to Bangkok, 2 days Phuket and Pattaya.

  • Larger wholesale orders / container orders are handles though our shipping agent. Various delivery options including truck delivery (ASEAN) or international sea freight are available.

SAFETY FIRST

  • Orders are packed in double layer carton boxes. Carton boxes always have inner bubble-layers and additional foam layers on bottom and top. We use enough tape to ensure the shipment arrives without damage even during rainy days. We always ensure a smooth and fully trackable delivery experience. Goods can get insured at small extra cost.

TRACKING NUMBER

  • After your shipment has left our facility we will submit you the tracking number and tracking website.